Customer Service
- Shipping & Delivery
- Privacy & Security
- Donations
- Returns & Replacements
- Refunds
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
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When will my order ship?
In-stock items are typically shipped from our inventory within two weeks.When will my order arrive?
Every in-stock order is delivered within seven to ten days, unless a quicker ship method is chosen.How are shipping and handling charges determined?
They are based on the merchandise total shipped to a single address.How will my order be shipped?
Your order will be shipped via U.S. Postal Service. - Privacy & Security
- Please see our complete privacy policy here.
- Donations
- Retrieve a Golden of Minnesota, Inc. is tax exempt 501(c)(3) organization. Donations are tax deductible and not refundable.
- Returns & Replacements
- If the product you received was defective, you can return your purchase by mail, along with a copy of your order confirmation. If the product you ordered is no longer in stock, your purchase price will be refunded. Returns can be sent to: RAGOM Customer Service, 5800 Baker Road, Suite 120, Minnetonka, MN 55345. Phone: 952-946-8070.
- Refunds
- If the product you ordered is no longer in stock, your purchase price will be refunded.
- Viewing Orders
- To see your past and pending orders, please log in at the top of this page and go to the "Recent Orders" or "My Orders" areas of your control panel.
- Updating Account Information
- To update your account information, log in to your account and click on "Update Account Information."
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