Privacy Policy
Retrieve a Golden of the Midwest (RAGOM) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, protect, and share information through our website, ragom.org, and related online services.
Information We Collect
We may collect personal information when you interact with RAGOM, including when you:
- Apply to adopt, foster, or volunteer.
- Make a donation or other payment.
- Subscribe to our email communications.
- Submit forms or otherwise communicate with RAGOM.
Depending on the activity, information collected may include your name, email address, phone number, mailing address, household information, donation history, and other details necessary to process your request or support our rescue operations.
We may also collect limited technical information automatically when you visit our website, such as your browser type, device information, IP address, pages visited, and how you interact with our site.
How We Use Your Information
We use the information we collect to:
- Support our rescue mission: Process adoption, foster, and volunteer applications; coordinate placements; and communicate with individuals involved in rescuing and caring for dogs.
- Process donations and payments: Record contributions, provide acknowledgments, and maintain appropriate financial records.
- Communicate with you: Respond to inquiries, provide updates, and share information related to your involvement with RAGOM.
- Share news and opportunities: Send fundraising appeals, event announcements, and other communications when appropriate.
- Improve our website: Understand how visitors use our site, evaluate its effectiveness, and improve the experience for our supporters.
- Maintain security and compliance: Protect our systems, prevent misuse, and meet applicable legal and regulatory obligations.
Website Analytics and Cookies
RAGOM uses website analytics tools, including Google Analytics, to better understand how visitors find and use our website.
These tools may collect information such as pages visited, time spent on the site, general geographic location, device type, and traffic sources.
Our website may also use cookies and similar technologies to support site functionality, remember preferences, and measure website performance.
You can manage or disable cookies through your browser settings. Some website features may not function as intended if cookies are disabled.
How We Share Information
RAGOM does not sell or rent personal information.
We may share information when reasonably necessary to carry out our mission, including with:
- Authorized RAGOM volunteers and personnel who need information to process applications, coordinate rescue activities, or provide services.
- Veterinary providers when information is needed to coordinate the care, transfer, or placement of dogs.
- Legal or regulatory authorities when required by law or necessary to protect the rights, safety, or security of RAGOM, individuals, or animals.
We expect individuals and organizations handling personal information on our behalf to use it appropriately and protect its confidentiality.
Donor Privacy
RAGOM respects the privacy of our donors and supporters.
We do not sell, rent, or exchange donor lists or donor contact information with other organizations for their independent fundraising or marketing purposes.
We use donor information to process contributions, maintain records, acknowledge gifts, and communicate about RAGOM’s mission and fundraising activities.
Email Communications
If you subscribe to RAGOM’s email communications, you may receive newsletters, rescue updates, fundraising appeals, event announcements, and other information about our mission.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those messages or by contacting us.
We may still send necessary communications related to applications, donations, volunteer activities, or other ongoing interactions with RAGOM.
How We Protect Your Information
RAGOM takes reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, loss, or disclosure.
Access to personal information is limited to individuals and service providers who need it for legitimate organizational purposes.
While we work to safeguard the information entrusted to us, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain appropriate organizational records, meet legal obligations, and support our ongoing rescue operations.
When information is no longer needed, we take reasonable steps to delete it or otherwise dispose of it securely.
Your Privacy Choices
You may contact RAGOM to request access to, correction of, or deletion of personal information you have provided to us.
We will review requests and respond as appropriate, subject to applicable legal requirements and legitimate organizational recordkeeping needs.
You may also unsubscribe from marketing emails and manage cookies through your browser settings.
Third-Party Websites and Services
Our website may contain links to third-party websites, including payment processors, social media platforms, and other organizations.
These websites operate independently of RAGOM and may have their own privacy policies and practices. We encourage you to review their policies before providing personal information.
RAGOM is not responsible for the privacy practices or content of third-party websites.
Children’s Privacy
Our website is intended for a general audience and is not designed to collect personal information directly from children under the age of 13.
We do not knowingly collect personal information from children under 13 without appropriate parental consent. If we become aware that such information has been collected improperly, we will take reasonable steps to delete it.
Changes to This Privacy Policy
RAGOM may update this Privacy Policy periodically to reflect changes in our practices, technology, or applicable requirements.
Any updates will be posted on this page with a revised effective date. We encourage visitors to review this policy occasionally.
Contact Us
If you have questions about this Privacy Policy or how RAGOM handles personal information, please contact us:
Retrieve a Golden of the Midwest (RAGOM)
5800 Baker Road, Suite 120
Minnetonka, MN 55345
Email: rescue@ragom.org
Phone: 612-389-0490
